Support Topic: Using Cadence

Strava isn’t connecting, how do I authorize Strava so I can sync my activites?

If the Strava App opens during authorization If you have the Strava app on your phone and it opens when trying to authorize Cadence, please remove the Strava app and try again. Doing so will force authorization to happen on Strava’s website instead, which should work correctly. After you’ve authorized Cadence, you can reinstall the […]

My Android phone (Samsung, OnePlu, Xiaomi, Huawei, etc) didn’t record my activity correctly when it was in the background or GPS was inaccurate. What do I do?

Lots of Android phones have special settings for allowing background processing to happen. If Cadence isn’t recording correctly when it’s in the background, please follow the steps on the website dontkillmyapp.com. You can also follow these steps generally: If you still have issues, you can instead keep Cadence in the foreground by turning the “Keep screen […]

Download Cadence for free

Receive news and updates about Cadence

Enter your email below.

(I’ll never sell or share your email)