Support Topic: Apple Watch

Why do I have duplicate workouts in Apple Fitness or Apple Health?

If you’re using your Apple Watch in “With iPhone” mode and you finish on iPhone, make sure to wait for it to communicate with the watch until the watch goes back to the first screen. If the watch doesn’t have an opportunity to finish, it can’t remove the duplicate workout session (that was used for […]

I’m having trouble connecting my Apple Watch or the heart rate is showing 0

The most common issue for Apple Watch Heart Rate showing 0 is due to Health permissions. Please check Step 3 below. If that doesn’t fix the issue, please follow all the steps below. Apple Watch sometimes takes some time to begin sending HR data. If it’s been a minute or so and it still hasn’t […]

Can I use my Apple Watch for Heart Rate readings on my iPhone?

Yes, Cadence has an Apple Watch companion app that allows using the Apple Watch for heart rate readings on your iPhone. Pro subscription and watchOS 8+ required. How to use your Apple Watch for heart rate on iPhone If you have any trouble, please see support details on connecting your Apple Watch and using it […]

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