Support Topic: General

How does changing between Pro and Elite subscriptions work?

If you change your subscription Apple and Google both handle prorating the charges automatically. If you have a Pro subscription and upgrade to Elite, you’ll receive a refund of the prorated amount of your original subscription. If you downgrade to Pro from Elite, the subscription will continue for the prorated amount of time until the […]

How do I cancel my Pro or Elite subscription?

You can cancel your Pro or Elite subscription through Apple or Google. For Apple subscriptions, please to go for instructions. For Google subscriptions, please go to for instructions.

How do I mount my phone to my bike?

I’m a big fan of the Quad Lock products. I’m currently using a Quad Lock case with the Out Front mount on my mountain bike and Out Front Pro mount on my road bike. I also attached a GoPro style adapter to mount my light, and use the Quad Lock ring/stand when it’s not mounted. […]

Is there a Cadence account I need to sign up for?

No, there’s no Cadence account to sign up for. That may change in the future to offer additional functionality, but for now, Cadence works by itself on your phone. Please note that means all your activity data only exists on your device and system backups. Please see how to backup your activities and your settings […]

What does the Pro or Elite subscription get me?

With a Pro subscription you get the following features: With an Elite subscription, you get the following features: You can upgrade to either subscription in the Cadence app on the Settings screen. Cancel or change your subscription at any time (the subscription change will be prorated).

Is Cadence free?

Cadence is a freemium app. It’s free to use with ads and some features are reserved for Pro and Elite subscriptions. Check out what you get with a Pro or Elite subscription.